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Samsung TVs put ads in others' apps

Feb 12, 2015, 7:44 AM EST
A display of S' UHD 4K TV from Samsung are seen at the Consumer Electronics Show, January 8, 2015, in Las Vegas, Nevada.
AFP/Getty Images

Samsung says it is investigating why some of its smart TVs are adding adverts to television programmes and films played via third-party apps. Owners have complained of a silent ad for Pepsi interrupting playback several times an hour, reports the BBC.

A spokeswoman for Samsung said it was only aware of the glitch affecting customers in Australia at this time.

The fault comes days after the company faced controversy over the way its TVs made use of voice recordings. "We are aware of a situation that has caused some smart TV users in Australia to experience programme interruption in the form of an advertisement," the spokeswoman said. "This seems to be caused by an error, and we are currently conducting a full and thorough investigation into the cause as our top priority.

"This situation has so far been reported only in Australia. We would like to apologise for any inconvenience experienced by our customers."

The report comes on the heels of Samsung's warning customers to avoid having private conversations in front of their smart TVs. CNET has since published a how-to on disabling the feature that would allow smart TVs to "spy" on their owners.

TAGS: Samsung